Be Hostels FAQ

Here you find a summary of the frequently asked questions by Be Hostels travelers.

If you have any other question feel free to contact us! We will be happy to give you any information you need about Barcelona and about Be Hostels.

When is the Check In Time?

12:00 PM.

When is the Check Out Time?

11:00 AM.

How long is the Front-desk open?

All receptions at all Be Hostels are 24 hours open.

Is there curfew in the hostel?

There is no curfew at any Be Hostels Barcelona and Zaragoza.

Do you accept credit cards?

Yes, we accept credit cards.

Do you have luggage storage?

Yes there are storage lockers, for those who leave late after your check out.

What is your cancellation Policy?

Cancellations need to be made via e-mail. No cancellations will be accepted by telephone. Cancellations made until the day before arrival (before 12 midday) will not be penalized or charged. Cancellations made after 12 midday on the day before arrival will be penalized with the charge of the first night on the credit card provided. In the case of a “no-show”, meaning that on the day of arrival the guest doesn’t turn up, he will be charged the night on the credit card.

Do you accept changes on my reservation?

Yes we do. You can find our reservations conditions here. We accept changes on your reservation only up to 24 hours before the check-in date. The cancellation policy will be applied for changes also. Changes on your reservation and cancellations should be made by email. We don’t accept telephone call for changes or cancellations.

Do you have age restriction?

There is no age restriction.

Do you provide breakfast service?

Yes, Be Hostels provides included with your reservation a free continental buffet: cereals, juices, bread, tea, coffee and more.

Do the rooms have washroom & bathroom?

It depends of the kind of room and the hostel: Be Mar Hostel has: dorms of 6, 8, 10, 14 or 16 with shared bathroom. Be Sound Hostel has: dorms of 6 or 8 with shared bathroom. Be Dream Hostel has: dorms of 4, 6, 8 or 12 with shared bathroom and also double rooms en suite. Be Ramblas Hotel has: single, double an triple rooms, with shared bathroom and also ensuite. Be Zaragoza Hostel has: dorms of 4, 6, 8 or 12 with shared bathroom and also double rooms en suite.

What type of rooms do you have?

The hostels have dorms 4, 6, 8, 10, 12 beds and twin or double rooms. At Be Ramblas Hotel you can find: single, double and triple en suite rooms. At Be Dream Hostel you can find double room en suite, too.

Do I have to bring my sleeping bag or linen?

Linen is included only in private double rooms at Be Ramblas Hotel and Be Dream Hostel. Linen is not included at dorm rooms. Bed comes with pillow, duvet and blanket. You can rent at reception: towels (2,5€) and sheets (2,5€) or together 3,5€.

How do I make a reservation?

You can make your reservation using our new on-line booking, sending an email, using phone call, or walking in.

Do you accept large group reservations?

Yes we take group reservations. For group reservations please use the on-line group request form, call at 0034 933248530 or email at groups@behostels.com your request and we will respond shortly after.

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